Frequently Asked Questions

Giver.ai is an AI-powered social media content generator that helps you create engaging tweets in seconds. Simply tell us your job/niche and your goals, and our AI will generate multiple tweet variations tailored to your audience.

You can try our service once without an account to generate 5 tweets. However, to unlock daily limits, save your tweet history, and access advanced features, you'll need to create a free account.

Getting started is simple:

1. Go to TweetGiver or your Dashboard
2. Fill in your job/niche (be specific for better results)
3. Describe your goal for today's tweets
4. Select how many tweets you want (1-5 for free trial, up to 15 with account)
5. Click "Generate Tweets" and wait a few seconds

Pro tip: The more specific you are about your niche and goals, the better your generated tweets will be!

Good niche descriptions are specific and descriptive. Here are some examples:

We offer several plans to fit different needs:

Higher tier plans (Small Team, Agency, Enterprise) are coming soon with team collaboration and advanced features.

View detailed pricing comparison

Our billing is straightforward:

• Monthly billing: All paid plans are billed monthly in advance
• Secure payments: We use industry-standard payment processors
• No hidden fees: The price you see is what you pay
• Cancel anytime: No long-term contracts or cancellation fees

Yes! You can change your plan at any time:

• Upgrading: Takes effect immediately, you'll be charged the prorated difference
• Downgrading: Takes effect at the end of your current billing cycle
• Canceling: Your account reverts to the Free plan at the end of the billing cycle

To change your plan, visit your Account Settings or go to Pricing to compare options.

Our refund policy is designed to be fair while protecting our service:

• Standard policy: All payments are non-refundable
• Free trial: Try our service free before committing to a paid plan
• Technical issues: If our service is unavailable for extended periods, we may offer credits
• Legal requirements: Refunds available where required by local law

We recommend starting with our free plan to ensure Giver.ai meets your needs before upgrading.

Daily limits depend on your plan:

Each "generation request" can create 1-15 tweets at once (depending on your selection), and each individual tweet counts toward your daily limit on the Free plan.

Tweet history retention varies by plan:

• Free Plan: 24 hours (tweets deleted after one day)
• Creator Plan: 60 days
• Higher Plans: 90+ days with advanced features

Absolutely! Our AI generates tweets as starting points. You should always:

• Review content: Make sure it aligns with your brand voice
• Edit as needed: Personalize, add hashtags, or adjust tone
• Check accuracy: Verify any claims or information
• Add your touch: Include your personal insights or experiences

Our AI creates various types of engaging social media content:

• Educational tweets: Tips, insights, and how-to content
• Engagement posts: Questions, polls, and conversation starters
• Motivational content: Inspirational quotes and messages
• Industry insights: Niche-specific observations and trends
• Personal branding: Content that builds your authority

The AI adapts its style based on your niche and goals to create relevant, engaging content.

Export capabilities depend on your plan:

• Free Plan: No export feature (copy/paste manually)
• Creator Plan & Above: Export tweets to CSV, TXT, or other formats

This feature is perfect for:

• Importing tweets into social media schedulers
• Building a content bank for future use
• Sharing tweet ideas with team members
• Archiving your generated content

API access is available for higher-tier plans (coming soon):

• Current: API access not yet available
• Enterprise Plan: Will include full API access
• Use cases: Integrate tweet generation into your apps, automate content creation, build custom workflows

If you're having issues, try these troubleshooting steps:

1. Check your daily limit: Free users get 15 tweets/day
2. Verify your inputs: Make sure both job/niche and goal fields are filled
3. Refresh the page: Sometimes a simple refresh helps
4. Clear browser cache: Old cached data might cause issues
5. Try a different browser: Test in Chrome, Firefox, or Safari

Still having problems? Contact support with details about the error you're seeing.

Yes, we take data security seriously:

• Encryption: All data is encrypted in transit and at rest
• Secure payments: We use PCI-compliant payment processors
• Privacy: We don't sell your data to third parties
• Access controls: Strict internal access policies

Read our full Privacy Policy and Terms of Service for complete details.

Giver.ai works best on modern browsers:

For the best experience, please keep your browser updated to the latest version.

You can update your account information in your Account Settings:

• Change Password: Enter your current password and choose a new one
• Update Email: Enter your new email address and confirm
• Account Info: View your current plan, member since date, and usage stats

Canceling your subscription is easy:

1. Go to your Account Settings
2. Find the "Subscription Management" section
3. Click "Cancel Subscription"
4. Confirm your cancellation

After canceling:

• You keep access until the end of your current billing cycle
• Your account reverts to the Free plan automatically
• No cancellation fees or penalties
• You can reactivate anytime by upgrading again

Yes, you can permanently delete your account:

1. Go to your Account Settings
2. Scroll down to the "Delete Account" section
3. Click "Delete My Account"
4. Confirm the deletion (this cannot be undone)

Before deleting, consider:

• Exporting any tweets you want to keep
• Canceling your subscription first to avoid billing issues
• Whether you might want to use the service again in the future

Data handling depends on the action you take:

To update your payment method or billing details:

• Visit your Account Settings
• Look for the billing or payment section
• Update your credit card, billing address, or other details
• Changes take effect on your next billing cycle

If you're having payment issues:

• Check that your card hasn't expired
• Verify your billing address is correct
• Ensure sufficient funds are available
• Contact support if problems persist