Privacy Policy

Last Updated: September 6th, 2025

At Giver.ai ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media content generation service.

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Email address and username
• Payment information (processed securely through third-party payment processors)
• Profile information you choose to provide
• Communication preferences

Usage Information

We automatically collect information about how you use our service:

• Tweet generation requests and content preferences
• Usage patterns and feature interactions
• Device information and IP addresses
• Browser type and version
• Pages visited and time spent on our service

Generated Content

We temporarily store the tweets and content you generate to:

• Provide the service and show your generation history
• Improve our AI models and service quality
• Prevent abuse and ensure service security

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve our AI tweet generation service
• Process payments and manage subscriptions
• Communicate with you about your account and our services
• Provide customer support
• Analyze usage patterns to improve our service
• Prevent fraud, abuse, and security issues
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Email communication services
• Analytics and performance monitoring
• Cloud hosting and data storage

Legal Requirements

We may disclose your information if required by law or if we believe such disclosure is necessary to:

• Comply with legal processes or government requests
• Enforce our Terms of Service
• Protect the rights, property, or safety of Giver.ai, our users, or others
• Investigate fraud or security issues

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Account information: Until you delete your account
• Generated tweets: Based on your subscription plan (24 hours to 90+ days)
• Usage analytics: Up to 2 years for service improvement
• Payment records: As required by law and accounting practices

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information
• Data Portability: Request a copy of your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze service usage and performance
• Provide personalized experiences

You can control cookie settings through your browser preferences, though this may affect service functionality.

8. Third-Party Services

Our service may integrate with third-party services (payment processors, analytics providers, etc.). These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our service constitutes acceptance of the updated policy.

11. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information promptly.